Contact M42 Traffic

M42 Traffic is part of our Traffic News England network. We’re always glad to hear from drivers who use the site — whether that’s feedback, a correction, or a suggestion for something you’d find useful.

You can reach us by email at

The address is shown as an image to reduce spam; please type it into your email. M42 Traffic is published by Corporate Ace Limited, and our full company details are on our About page.

Please note: M42 Traffic reports traffic information gathered from official sources — we can’t respond to live incidents or emergencies. In an emergency always call 999.

Why we do not take reports from drivers

We are often asked whether drivers can send in what they have seen. We have thought about it, and the answer is no — deliberately.

Everything published on this site comes from official traffic data. That means every item can be traced back to a source, and it means we are never publishing something about a road that nobody official has confirmed. A single unverified report — however well meant — could send drivers the wrong way, or tell somebody a lane is blocked when it is not.

There is a second reason, and it is about your safety. We would rather nobody was reaching for a phone on the M42 to tell us something. If you have seen something that needs attention, the people to tell are the emergency services, not us.

What we would genuinely like to hear about

• Something wrong on the site — a broken link, a junction listed in the wrong place, a page that will not load on your phone.
• Something missing — information you expected to find and could not.
• How you actually use the site — what you check, and when.

In an emergency, always call 999. To report a problem on the motorway itself, National Highways operates a 24-hour customer contact centre.